Refund Policy
We are committed to customer satisfaction. However, certain conditions apply regarding refunds.
1. Eligibility for Refund
Refunds may be issued under the following circumstances:
- The service or product was not delivered.
- There was a verified error on our part.
- A cancellation was made within 24 hours of payment.
2. Non-Refundable Items
- Completed custom or tailored projects.
- Services that have already been delivered or significantly started.
3. Refund Process
To initiate a refund, please send a formal request via email within three (3) days of the transaction.
Approved refunds will be processed within 7–14 business days, depending on the payment method used.