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Refund Policy

We are committed to customer satisfaction. However, certain conditions apply regarding refunds.

1. Eligibility for Refund

Refunds may be issued under the following circumstances:

  • The service or product was not delivered.
  • There was a verified error on our part.
  • A cancellation was made within 24 hours of payment.

2. Non-Refundable Items

  • Completed custom or tailored projects.
  • Services that have already been delivered or significantly started.

3. Refund Process

To initiate a refund, please send a formal request via email within three (3) days of the transaction.

Request a Refund

Approved refunds will be processed within 7–14 business days, depending on the payment method used.

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